Crystal Palace Carpet Cleaners Modern Slavery Statement

This Modern Slavery Statement sets out the steps taken by Crystal Palace Carpet Cleaners to prevent modern slavery and human trafficking within our business operations and supply chains. We recognise our responsibility to uphold human rights, protect vulnerable individuals, and act ethically in every aspect of our services.

Our Commitment and Zero-Tolerance Policy

Crystal Palace Carpet Cleaners has a zero-tolerance policy towards modern slavery, human trafficking, forced labour, and exploitation of any kind. We are committed to acting professionally, transparently, and with integrity in all business dealings. This commitment applies to our employees, contractors, agency workers, and all parties who provide goods or services to our business.

We will not knowingly engage with, or continue to work with, any organisation that is involved in or condones modern slavery or human trafficking. Any suspected breach of this policy will be investigated, and appropriate action will be taken, which may include terminating contracts or relationships.

Our Business and Supply Chain

Crystal Palace Carpet Cleaners provides carpet, upholstery, and related cleaning services. Our supply chain includes equipment manufacturers, cleaning product suppliers, vehicle and uniform providers, and various service professionals who support our operations. While our business operates primarily at a local and regional level, we recognise that some products may originate from higher risk locations or sectors.

We seek to work only with reputable suppliers who share our values regarding ethical conduct, fair treatment of workers, and robust labour standards. We expect our suppliers to comply with all applicable employment, health and safety, and human rights laws.

Supplier Due Diligence and Audits

To reduce the risk of modern slavery in our supply chain, we carry out due diligence checks on key suppliers before entering into or renewing contracts. This may include reviewing publicly available information, supplier policies on labour and human rights, and the nature and location of their operations.

Crystal Palace Carpet Cleaners reserves the right to request information from suppliers about their own supply chains and labour practices. Where appropriate, we may conduct audits or assessments, which can include reviewing documentation, requesting evidence of compliance, and seeking clarification on workforce arrangements. If concerns are identified, we will work with the supplier to address them within a reasonable timeframe. If improvements are not made or serious issues persist, we may suspend or end the relationship.

Training, Awareness, and Responsibilities

We are committed to raising awareness of modern slavery risks among our management and staff. Relevant team members are informed about the signs of exploitation, the importance of ethical sourcing, and the procedures for escalating concerns. Responsibilities for overseeing this statement and its implementation rest with the company leadership, who ensure that modern slavery considerations are embedded into purchasing and operational decisions.

Reporting Channels and Whistleblowing

Crystal Palace Carpet Cleaners encourages anyone who has concerns about modern slavery or unethical labour practices linked to our operations or supply chain to report them without fear of retaliation. Concerns can be raised directly with management or through any established internal reporting mechanisms in place within the business.

We treat all reports seriously and, where appropriate, conduct prompt and confidential investigations. We will take suitable action in response to substantiated concerns, which may include engaging with suppliers, notifying relevant authorities, or amending our internal processes.

Continuous Improvement and Annual Review

We recognise that tackling modern slavery is an ongoing process that requires continual vigilance and improvement. Crystal Palace Carpet Cleaners regularly reviews its policies, procedures, and supplier relationships to strengthen protections against exploitation.

This Modern Slavery Statement will be reviewed at least once every year by our leadership team. The annual review will consider changes in legislation, best practice guidance, risk assessments, and any issues identified through audits or reporting channels. Where necessary, we will update our approach and communicate any significant changes throughout the business and to relevant suppliers.

By publishing this statement, Crystal Palace Carpet Cleaners affirms its commitment to preventing modern slavery and human trafficking and to conducting business in a manner that respects the dignity and rights of every individual.